At Mr. Rooter Plumbing, we do the job right the first time and treat your home with respect. We show up on time, explain your options clearly, and provide upfront pricing with no surprises.
We’re a locally owned business backed by a trusted national brand, so you get reliable service with a personal touch. Our goal is simple—make your plumbing experience easy and stress-free.
Overview
Hired 9 times
Background checked
5 employees
2 years in business
Business hours
SunClosedMon12:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.
Customers rated this pro highly for punctuality, professionalism, and work quality.
Excellent 4.9
103 reviews
5
93%
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4%
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1%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Veronica D.
Jul 3, 2026
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Hired on Thumbtack
Seth was very knowledgeable and professional. He asked all the right questions to make his assessment. I will surely use him again.
Sink or Faucet Repair
Simon O.
2 weeks ago
•
Hired on Thumbtack
Excellent work done. very responsive and courteous! Will come to yall with any of my plumbing issues!
Gas Line Installation
Trevor B.
Apr 14, 2026
•
From Google
Mr Rooter and Joe were perfect! They were quick to our construction site to find the issue, got the needed parts fast and repaired same day, actually the turn around time from my call to the office and finished repair was about 4 to 5 hours Awesome! Thank you Joe! Very professional and communication was great!
Mr. Rooter Plumbing's reply
Thank you so much, Trevor! We’re thrilled to hear that Joe and our team were able to provide such prompt and professional service at your construction site. We pride ourselves on quick response times and clear communication, so your feedback means a lot. We’ll make sure Joe gets the recognition he deserves! If you ever need us in the future, we’re always here to help.
JAMES T.
Apr 3, 2026
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From Google
I needed a leak located and repaired at my home. I had contacted two other local plumbers; one was four days in returning my call, and the other came out but didn't return. In desperation, I started looking for another plumber. I had never used Mr. Rooter before, but I started reading their reviews and was impressed. Joe Berardinelli came out and assessed my situation and assured me they would find my leak. Can't say enough about Joe and his servicea nice young man that cares! I recommend Mr. Rooter for all your plumbing needs.Thank you,JimmieEnnis,Tx
Mr. Rooter Plumbing's reply
Thank you so much, Jimmie, for sharing your experience and recommendation! We’re grateful for your detailed feedback and are especially pleased to hear that Joe Berardinelli provided the attentive service and care you needed. We strive to respond quickly and resolve plumbing challenges with dedication, and it’s wonderful to know Joe left such a positive impression. If you ever need us again—whether in Ennis or anywhere nearby—know that Mr. Rooter Plumbing of Waxahachie is always here to help. Thank you for choosing us and for recommending our team!
Juan F.
Apr 2, 2026
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From Google
Awesome service and very professional. Their prices are reasonable!! Thank you Joe Berardinelli so much for getting us out of this mess!!
Mr. Rooter Plumbing's reply
Thank you so much, Juan, for your kind words! We're grateful for the opportunity to assist you and glad that Joe was able to help get everything resolved for you. We appreciate your trust in our team and your feedback about our service and pricing. If you need anything else in the future, just let us know!
Credentials
Background Check
Allison Delgado
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have an up-front, flat rate pricing model. Our professional plumbers explain what services they are going to perform—prior to starting the job. You will be presented with options to make informed decisions about your plumbing services.
What is your typical process for working with a new customer?
We make your emergency a priority, scheduling service as quickly as possible to resolve your problem. We wipe our feet on our own mats, we wear shoe covers before entering your home and we’ll offer you a fair assessment of your plumbing situation and how much it will cost to handle it.
What education and/or training do you have that relates to your work?
Our plumbers are licensed and insured, which means our experience is backed by high levels of training and continuing education. When you call us, you can be confident knowing you are getting service from plumbers who know how to handle your problem effectively, with the least amount of time and money.
