SEI Roofing; Stephen Marcantel
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Full Roof, Gutters, Siding
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- Deb G.
Gutter Installation or Replacement
Stephen was responsive and communicated quickly and clearly. He followed up with me and answered all my questions. We are just waiting for HOA approval and then we will definitely be using SEI Roofing to install the gutters.Feb 9, 2021VerifiedSEI Roofing; Stephen Marcantel's reply
Thank you. We are ready when you and your HOA are....
- Brian F.
I have had to replace my roof 2 times in the last 8 years due to major hail storms and both of those new roofs were done by Stephen Marcantel. Steve is awesome to work with. He is my go to guy. I have recommended him to multiple friends and family and he has taken great care of all of them. As long as Steve is in the business I will always use him. He ensures the job is done right and stands by his word. Steve was recommended by a friend, now he is a friend.Jan 20, 2021SEI Roofing; Stephen Marcantel's reply
Thank you Brian. I look forward to many more years of working with you. I'm just a phone call away.
- Amanda C.
SEI did a great job. We replaced siding, whole house gutters and new paint. It was a bigger job than I thought but they constantly communicated. I added a few things last minute and they were very accommodating. I had issues with one item before the job was done and they redid it with no questions. Thanks. The house looks amazing.Dec 11, 2020SEI Roofing; Stephen Marcantel's reply
One of my favorite jobs and it looks awesome. Great choice in colors. Next is the roof to top off this house. Thank you for your business. I look forward to many years of working with you.
- Charles R.
I would also like to add work quality. Working with Steve was a pleasant experience for a bad situation , his assurances put me at ease. Always return phone calls. Even showed up to help out when he didn’t have to. SEI and Stephen is the way to go for Roofing. I wholeheartedly recommend them !!!Jan 25, 2021SEI Roofing; Stephen Marcantel's reply
Thank you. It was my pleasure.
- Cody T.
Stephen was great to work with. A measure I use when working with companies/people is how or if their behavior changes after you have paid them, I can say that Stephen’s approach was no different after we signed the contract than before. He was just as responsive and followed through on everything he agreed to. There was no “fine print” conversations or excuses. I would use him again in a heartbeat.Jan 21, 2021SEI Roofing; Stephen Marcantel's reply
Thank you Cody. I'm always a phone call away. I will always be here for you, your family, and friends.
- What should the customer know about your pricing (e.g., discounts, fees)?We follow indrustry standard pricing unless homeowner is paying cash or check then we can provide discounts. However, if it comes down to an Insurance claim we must collect Deductibles per Law HB2102. If claim is involved do provide customers with valuable upgrades at no additional cost. We also bring homes up to code from a roof stand point.
- What is your typical process for working with a new customer?When working with a new customer I need to know their needs and what they would like to do on the project. I will provide solutions and recommendations on getting it done properly and to code.
- What education and/or training do you have that relates to your work?Most of the training is in the field, with manufacturer and build specs. With 20 plus years working in the field you learn the right way to do things to keep. We have a talented group and we figure out the problems quickly and resolve issues in a timely manner.