Elite Cleaning Services El Paso

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About

✨ Elite Clean Team LLC ✨ Professional • Reliable • Eco-Friendly Our Services: 🧹 Janitorial Cleaning – Regular maintenance for offices and government spaces 🧼 Deep Cleaning – Thorough cleaning for homes and businesses 🏡 Move-In/Move-Out Cleaning – Ideal for property transitions 🛏️ Short-Term Rental Turnover – Ready-to-host cleanings for Airbnb & Vrbo 📦 Home & Office Organization – Decluttering and systemized arrangements 🌱 Green Cleaning – Non-toxic and safe for children and pets 📝 Personalized Cleaning Plans – Services customized to your preferences Why Choose Us: 💪 Woman-Owned Business – Driven by integrity, excellence, and dedication 🌍 Environmentally Responsible – Using sustainable, eco-friendly products ✅ OSHA Certified & Compliant – Ensuring safety and top-quality standards

Overview

Current Top Pro

Hired 7 times

Serves Fabens, TX

Background checked

15 employees

2 years in business

Business hours

Sun10:00 am - 5:00 pmMon10:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Square cash app, Venmo, and Zelle.

Services offered

Cleaning type

Extra services

Interior window cleaning

Fridge cleaning

Oven cleaning

Laundry

Pets

Houses with pets

Reviews

Customers rated this pro highly for punctuality.

3.0

2 reviews

5

50%

4

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3

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2

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1

50%

Alejandra C.

Nov 30, 2025

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Hired on Thumbtack

At first the company seemed very promising. I requested a move out cleaning and we worked out a rate that seemed reasonable for both of us, for my 2Bed 2Bath apartment. We set a budget for 3 hours and was asked if I would be willing to pay more if she went slightly over time limit, I agreed. She also asked what areas of focus I would like since we were working with a time limit. I did mention about 5 areas. Upon completion not only did the cleaner go a whole hour above the time limit, increasing my initial estimate by $60. None of the areas I requested be focused on were cleaned how I expected. When I reached out to address my issues her only resolution was to resend the same cleaner who did a port job to begin with. At that point I had already turned in the apartment and also charged extra by the complex to rehire another professional cleaner. When I addressed my request with this company I was left on seen with my issues unresolved. If you need a good move in or move out cleaning I’d suggest looking elsewhere. Poor management here.

Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Window cleaning (interior) • Baseboard cleaning • Interior cabinet cleaning • Oven cleaning • Fridge cleaning • Pets in home • Just once

Elite Cleaning Services El Paso's reply

Hi Alejandra, Thank you for taking the time to share your experience. We’re truly sorry to hear that the service you received fell short of expectations, especially during a move-out when things are already stressful. The situation you described — going over the agreed-upon time, not addressing the requested focus areas, and then not receiving proper support when you reached out — is not the standard we aim to uphold. We understand how frustrating it must have been, especially after being charged additional fees by your apartment complex. We should have handled your concerns more promptly and more effectively, and we sincerely apologize for the inconvenience this caused. While we did offer to send the cleaner back as a first step, we recognize that this was not a helpful solution given your circumstances, and we regret that we didn’t provide a better alternative. Your feedback is important, and we are addressing this internally to prevent similar issues moving forward. If you’re open to it, we would appreciate the chance to discuss this further and work toward a fair resolution.

House Cleaning

Lily L.

Nov 6, 2025

Iridian did an amazing job. She was super detailed and I will be using them every other week

Credentials

Background Check

Jason Willis

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Elite Clean Team LLC, we specialize in residential cleaning, offering personalized services designed to fit every home’s unique needs. Our pricing is transparent and based on the size of your space and the type of cleaning required. We provide free, no-obligation estimates and always discuss costs upfront—there are no hidden fees. Clients who schedule recurring cleanings also enjoy discounted rates as part of our commitment to reliable, high-quality service you can trust.
What is your typical process for working with a new customer?
At Elite Clean Team LLC, we keep things simple for new clients: Free Quote – We discuss your cleaning needs and provide a customized estimate. Scheduling – You choose a convenient date and time. Professional Cleaning – Our reliable team arrives on time and delivers high-quality, eco-friendly service. Feedback – We check in afterward to ensure you’re completely satisfied. Professional, seamless, and hassle-free from start to finish.
What education and/or training do you have that relates to your work?
Our team is OSHA-compliant, trained in industry-standard cleaning techniques, and experienced in both residential and commercial cleaning best practices.