RENT-A-TEXAN Computer Consultants

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Computer issue

Computer type

Desktop or laptop

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About

We offer professional IT services at economical prices. We are available to service or repair your computers, servers, and network fast. From home users through corporate systems, we have worked on them all. We have over 20 years of experience in the IT industry. We cover the east side of Dallas, and will travel to you and give free estimates, and offer a "no fix no fee" guarantee. As a Microsoft partner, we can offer the full Microsoft software line up and licenses for your business. We integrate systems like IP telephony using 3CX, PBX, as a 3CX partner. We can save your business hundreds of dollars each year by switching your older telecom solution over to a fully functional IP-based 3CX system, low upfront cost and low ongoing costs, a win-win solution. Google Apps for businesses can also save businesses or corporations hundreds or thousands each year with no hassle of constant upgrades, and the added bonus of the collaboration features. Once you use our service, you will discover our professional approach, great customer service and fast service that fits your needs, and match that with our very reasonable rates; and you have a winning IT partner that you can call on without running the risk of being duped by less than honest business services.

Overview

Hired 5 times

Business hours

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Services offered

Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Good 4.3

6 reviews

5

83%

4

0%

3

0%

2

0%

1

17%

Read reviews that mention:

Paula W.

Feb 3, 2012

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Hired on Thumbtack

Computer Repair

Paul T.

Sep 26, 2012

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Hired on Thumbtack

Excellent is the word that I would use to describe the overall experience with Andrew from Rent-A-TEXAN. Andrew worked to repair the various issues on my computer while educating me on the process and showing me along the way just what had happened and what he was doing to correct these issues. He updated drives, software and my own selfesteem as he worked and explained what my compute was doing and how I could resolve this short term as well as long term; discussing possible options for a new laptop and software that would best suit my professional and personal needs. Andrew called the next day to followup on how the computer was working and if there were any other issues. Don't let his Forney adress stop you from using his services. Forney is a short drive from Dallas and the town has a great mexican restaurant that serves a cheap, quick and delicious lunch! Finding a personable and highly educated computer tech that is user friendly is hard to find so look no further and don't hesitate to email Andrew at RENT-A-TEXAN!!

Computer Repair

Candice E.

May 8, 2012

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Hired on Thumbtack

My computer would not boot and I went online to find technical support. I had submitted a request saying I was needing help and I had a few replies stating their fees and where they were located. Andrew's reply said that he may be able to help me solved the problem over the phone and there would be no charge for a phone call. He also stated his fee per hour and said that the diagnosis would be free of charge if indeed I needed my computer to be serviced. So, I gave him a call and he was very pleasant and thorough in his diagnosis over the phone. He helped me become relaxed with his mild manner and asked very good questions to understand what the problem may be. Being that my computer would turn on but not boot could be simple to solve but mine just did not want to boot. Long story short, I was able to get my computer to Andrew and he solved the problem in a short amount of time and his charge for the service was so reasonable. When I picked up my computer, Andrew show me the part the part that no longer worked and also how to clean the inside of my computer. There was almost 4 years of dust and I certainly valued his demonstration so I can now keep my tower clean. I feel very confident in Andrew's knowledge and his years of experience with computers for anything else that may come up again with my own computer. He has a very easy going manner and he did not mind answering all of my endless questions. I give him a five star recommendation! Thank you Andrew for all of your good vital help. Candice Evans Dallas, Texas

Computer Repair

Guy C.

Sep 13, 2012

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Hired on Thumbtack

Computer Repair

Jean L.

May 8, 2012

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Hired on Thumbtack

Andrew did a great job of troubleshooting and assisting in coming up with a solution to the issue.

Computer Repair

FAQs

What education and/or training do you have that relates to your work?
In the IT field, it is a continious learning curve, because what you learn today will be obsolete in a few years. So I am always updating my skillset by adding new IT skills to my portfolio of skills. For instance I have been on a Google training course to become a Google specialist to be able to advise on and promote Google produvts and services. I am a Microsoft Certified Partner so I can advise on all the latest software that Microsoft produces. When it comes to hardware, spec sheets and training videos keep me abreast of the differences and advantages of one product over another. It is surprising just how much money a customer can save just by having a short 1 hour consultation with me.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure that the person who is going to come to your premises is qualified or experienced, some people just look for qualifications, these can be incorrectly stated or passed without the true knowledge, nothing beats experience, so the longer the I.T person has experience in the related I.T field, shows that they must be able to do the job, otherwise they would not have been employed in that position for so long, but a 20 year old can pass an exam and get a qualification, but what is there experience. Just think back to school, did you cram for exams and just pass and then forgot about it after you qualified?