Excellence IT

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Introduction: At Excellence IT, we are serious about operating in a spirit of excellence! We want you to have a 5 star experience EVERY TIME. We are also FULLY insured. TV Mounting - I do not mount on tile. - I only offer 2 different types of wire hiding: 1. electrical outlet installation and hiding HDMI/AV cables in the wall 2. Cord cover. I WILL NOT install an extension cord in your wall. It is against code and a fire hazard. - I am unable to install an electrical outlet on a brick/stone surface. Internet Services - I am unable to run new Ethernet drops in 2 story homes. -I do not provide satellite internet installation services. - COMPUTERS - - I do not provide soldering services. - Standalone monitors CANNOT be repaired. A new one will have to be purchased. THANK YOU!

Overview

Current Top Pro

Hired 333 times

Background checked

1 employee

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

180 photos

Laptop screen replacement
Computer Repair
TV relocation
TV Mounting

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

131 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

Read reviews that mention:

Josh F.

Feb 27, 2024

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Hired on Thumbtack

Installed a 85” Samsung with the slim fit Samsung wall mount. I made the inquiry one day prior. Excellent service and showed up on time. The measurements were perfectly aligned to the top of my tv stand which is 97 inches wide. I’d hire them again no problem.

Details: Wall mount • Drywall • TV larger than 60 inches • Yes, there’s an electrical outlet nearby • Yes, I need to conceal cables and wires • Yes, I already have a mount or stand • Flat against wall (fixed) • None

TV Mounting

Ardis W.

Oct 3, 2023

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Hired on Thumbtack

Great/Excellent service he came over and installed 2 cameras and a door bell camera. His prices are very wallet friendly. He was very quick with installing the cameras I’m am very happy I choose him for my project! I would give him 10 stars if u could GREAT SERVICE!! Thanks Lance!!

Home Security and Alarms Install

Gregory B.

Apr 20, 2023

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Hired on Thumbtack

Great service was very fast and reasonable , got the job done. I’m so happy to have my MacBook restored and back up and running thank you so much ! Definitely will be reaching out again for all my electronic repair needs thank you .

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc.

Computer Repair

Stephanie H.

Mar 27, 2023

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Hired on Thumbtack

I HIGHLY recommend Lance! I wanted to upgrade our home network so I bought 2 routers. I was having problems with one. Lance gave me a better solution vi text that was half the cost. I ended up having him come over to trouble shoot a couple of things I couldn’t figure out. He was prompt, very reasonably priced, super polite, and extremely knowledgeable.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Aundrea A.

Feb 27, 2024

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Hired on Thumbtack

Lance was excellent and went the extra mile. He was prompt, professional, courteous, knowledgeable, thorough, communicative, and respectful

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Credentials

Background Check

Lance Bertrand

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Computer Repairs - Prices are hourly. Smart Home - Smart home services are per device installation
What is your typical process for working with a new customer?
They will reach out to me about the desired service and then depending on the service that is needed, I'll ask questions to see what the solution should actually be and if I'm actually a fit for the job.
What education and/or training do you have that relates to your work?
I have some post secondary education for computer repair, however, most of my training has come from just getting my hands on broken computers, looking at youtube videos, researching forums about the issues and figuring the issue out and resolving it. I don’t have any formal training with mounting TVs. I learned from watching other techs and YouTube videos.