At Excellence IT, we are serious about operating in a spirit of excellence! We want you to have a 5 star experience EVERY TIME.
We are also FULLY insured.
TRIP FEE: Any job that is more than 25 miles from Forney, TX will incur a $30 trip fee.
We are not a handyman service.
Internet/Network information
2 hour minimum on Network jobs.
- We are unable to run new Ethernet drops in 2 story homes.
- We are unable to setup fiber internet.
HOME SECURITY/CAMERAS
- 2 Hour minimum for actual job. This is after initial service fee visit.
BUSINESS HOURS
M/T/Th/F 10-6
Sat 9-4
THANK YOU!
Overview
Current Top Pro
Hired 452 times
Background checked
1 employee
4 years in business
Business hours
SunClosedMon9:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Square cash app, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
2023
2022
Services offered
Features wanted
Cameras
Remote viewing
Video doorbell
Motion detectors
Building height
Single-level building
Two-story building
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
294 reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mary A.
May 28, 2026
•
Hired on Thumbtack
He was very responsive and helped us with our camera installation needs. Thanks so much! I look forward to working with him for any future installations.
Home Security and Alarms Install
Sandy M.
Jul 17, 2026
•
Hired on Thumbtack
Lance was terrific, he came right out and diagnosed the problem within a few minutes. Will definitely be calling him for any future repairs.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Ashley T.
Jun 9, 2026
•
Hired on Thumbtack
This was an excellent service! He mounted my TV and added the mount for the PS5 quickly and explained to me how it works. Everything looks clean, secure, and well-organized with the cables hidden neatly. He was very knowledgeable, and made sure everything was working perfectly before he left. Highly recommend for anyone looking for a quality mounting job!
Details: Wall mount above fireplace • Brick, concrete, or stone • TV smaller or equal to 60 inches • Yes, there’s an electrical outlet nearby • Yes, I need to conceal cables and wires • No, I’d like help in selecting a mount or stand • As recommended by the professional • Gaming console • None
TV Mounting
Nene S.
Jul 18, 2026
•
Hired on Thumbtack
He was very professional , had no problem with answering questions and sizing new wall. Fast and efficient.
Details: Wall mount • Drywall • TV smaller or equal to 60 inches • Yes, there’s an electrical outlet nearby • Yes, I need to conceal cables and wires • Yes, I already have a mount or stand • Tilt (angled up or down) • None
TV Mounting
T D.
3 days ago
•
Hired on Thumbtack
Outstanding excellence in every respect! The professionalism, workmanship, and attention to detail were truly exceptional. The installer was courteous, knowledgeable, personable, meticulous, efficient, and extremely conscientious. He demonstrated outstanding skill, took pride in his work, and made sure every detail was handled with precision and care. The installation of my security floodlight and camera was flawless, and the finished results exceeded my expectations. It is refreshing to experience such dedication, integrity, and superior customer service. The company certainly lives up to its name. I would highly recommend them without hesitation!
Home Security and Alarms Install
Credentials
Background Check
Lance Bertrand
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Computer Repairs
- Prices are hourly.
Smart Home
- Smart home services are per device installation
What is your typical process for working with a new customer?
They will reach out to me about the desired service and then depending on the service that is needed, I'll ask questions to see what the solution should actually be and if I'm actually a fit for the job.
What education and/or training do you have that relates to your work?
I have some post secondary education for computer repair, however, most of my training has come from just getting my hands on broken computers, looking at youtube videos, researching forums about the issues and figuring the issue out and resolving it. I don’t have any formal training with mounting TVs. I learned from watching other techs and YouTube videos.
