Team Enoch

39 photos

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Read reviews that mention:

• fix・58

• issue・52

• problem・39

• heater・30

• hvac・12

• diagnose・10

• air・9

• heat・3

• thermostat・3

• furnace・2

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Micah M.

1 day ago

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Hired on Thumbtack

Hired on Thumbtack

The technician came out and got right into the repairs. His attention to detail was outstanding and how he kept me up to date on what he was doing to complete the repairs was greatly predicated.

Details: Replacement of existing lighting • 5-10 lights • 8 - 10 feet • Indoors • Existing property • House

Lighting Installation

Gay A.

Dec 4, 2021

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Hired on Thumbtack

Hired on Thumbtack

They took care of my mom’s heating issue even though I was calling from out of state. Very happy how they took care of her.

Details: Furnace • Not enough heat • Closet • Single-level building • Condo/Apartment

Heating System Repair or Maintenance

Benita W.

Jul 29, 2021

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Hired on Thumbtack

Hired on Thumbtack

Ishmel was a dynamic service man answered my questions no matter how many times I asked Explaining what needed done and how the systems work I would definitely highly recommend them to friends coworkers and social media

Details: Yes, the location has an existing heater • Gas tank (standard) • Garage • House

Water Heater Installation or Replacement

Kristina A.

Jul 22, 2021

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Hired on Thumbtack

Hired on Thumbtack

Team Enoch did an excellent job repairing my water line. Very knowledgeable and professional. Would gladly hire them again!

Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Other plumbing system issue • Part of a larger issue with the plumbing system • House

Plumbing Pipe Repair

Jed G.

Jul 13, 2021

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Hired on Thumbtack

Hired on Thumbtack

Ok, so my review got really long, but here is a summary: Team Enoch is awesome. Communication is above and beyond outstanding. Prices are reasonable, and Kevin, our plumber, was knowledgeable, and took the time to make sure I was informed and happy with the quality of the work. Ok here goes: We had a bad plumbing problem (washing machine drain backing up, and no way to clear it, due to a disintegrated sewer line under the slab). I was dreading calling someone about it, because of how complicated the problem was, how far they would have to dig under my slab, and I figured it would wipe out most of our savings (insurance wouldn't cover it due to the age of our cast iron sewer line). So I put it off for months (almost a year), until I finally couldn't take it anymore. I did some research and found Team Enoch. I sent them the explanation of the job and within 30 mins, Phillip (office dispatcher?) called me and gave me a preliminary idea of what we would be looking at in terms of cost and what/when they could help. Phillip sent our plumber, Kevin, out the next morning. He gave me a quote based on how far they estimated they would have to dig. The quote was very reasonable so I accepted. Kevin came back two days later, and within eight hours, my drain was running clean and clear, and i was so relieved. Kevin was excellent, he was very knowledgeable and very patient with me and my many questions and listened to my worries and gripes about my plumbing issues. He sent me pictures throughout the day to show the progress, while I was at work. At the very end, he had me come look over his shoulder while he ran the camera down 45 feet to the end of the line and showed me how nice and clean the line was draining. This was very important to me, and I now have peace of mind regarding my sewer line. Additionally, Phillip followed up periodically throughout the day with me as well. Typically, I would get a phone call from Kevin, followed by a phone call from Phillip, making sure I got the update, and asking if I had any questions. I was blown away by the importance Team Enoch has about regularly communicating with their customers. Attached photo was the condition of my sewage line prior to the repair (one of the many photos Kevin sent throughout the day). To top it off, I must not be good at math, because the final invoice came in about a third of what I thought it was going to be. I am kicking myself for putting this off, and not calling these guys earlier. Team Enoch should be your plumbers.

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • Other issue • Unpleasant odor • Clogging • House

Plumbing Drain Repair

FAQs

• What should the customer know about your pricing (e.g., discounts, fees)?

  We complete ~10,000 residential jobs a year. Because we focus almost exclusively on residential electrical, HVAC and plumbing work we are able to quote most everyone directly over the phone with a few questions. This efficiency along with no sales commissions are the primary things that allow us to have the best value in the industry.

• What is your typical process for working with a new customer?

  The process isn't much different than an existing customer other than the fact we collect more information that we don't already have stored such as address, e-mail address, phone number, name, etc.

• What education and/or training do you have that relates to your work?

  We are licensed and insured electrical, HVAC and plumbing contractors. Our licensure can be looked up on the TDLR website for both trades. We also hold various certifications including: NATE certifications (we have twice as many NATE certified HVAC technicians as our second closest competitor in our region) AHRI members with Energy Star Accreditation (Air Conditioning, Heating and Refrigeration Institute) Tyco Copalum certified contractor