FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Team Enoch, we specialize in providing high-quality, affordable HVAC services for homeowners and businesses. Whether you need a full system replacement, service and repair or seasonal maintenance, our certified technicians are ready to help. We pride ourselves on transparent and competitive pricing. No hidden fees. We offer free estimates, financing options, and seasonal discounts on select services. You’ll know the cost upfront, and we’ll work with your budget.
- What is your typical process for working with a new customer?
When working with a new customer, we start by learning about your HVAC needs and setting up a time to visit your home or business. During the visit, we assess the situation and provide a clear explanation of the recommended services. Once you approve the work, our licensed technicians handle everything, from installation to cleanup, quickly and professionally. After the job is done, we follow up to make sure everything is running smoothly and you're completely satisfied.
- What education and/or training do you have that relates to your work?
All of our HVAC technicians are fully trained and experienced, working under a TACL-licensed HVAC contractor and holding NATE (North American Technician Excellence) certifications. This ensures that our team meets the highest industry standards for technical knowledge, safety, and professionalism. We stay up to date with the latest HVAC technologies and best practices to provide reliable, high-quality service on every job.