What should the customer know about your pricing (e.g., discounts, fees)?
I offer the following fee structures:
flat fee
limited scope representation
retainer payments
payment plans
monthly or annual prepaid consulting plans
What is your typical process for working with a new customer?
1. A phone consultation can be scheduled on her website.
2. During the phone consultation, Attorney Amber Cohoon will discuss the process for engaging her services and the fee arrangement.
3. In most cases, a follow-up email is sent to the potential client so they can respond when they are ready to move forward.
4. Once the client accepts, then an engagement letter is drafted for the representation.
5. After the engagement letter is returned signed, then an invoice for payment is sent.
6. A folder is sent for the client to upload any documents that the attorney needs to review to begin the work on the case.
7. We communicate primarily through email and when we need to discuss a matter or review a contract, then my clients schedule a call through my online system.
8. Updates and status on the matter can be requested by email, but often we will reach out by email to let you know what is happening.
9. Our Firm typically carries a caseload of 40 to 70 active cases and we use paralegals, legal assistance and in some cases other contract attorneys to assist in the work load.
What education and/or training do you have that relates to your work?
I have a Bachelor of Science from the University of Texas at Austin in Communication Studies. I worked for over thirteen years before going back to school to become an Attorney. I have been a small business owner and worked for other large and small companies learning many valuable skills in the business arena.
I have worked with many small businesses and nonprofits to help form their business, acquire and sell property, evaluate real estate and other contracts, advise them on employment and other business concerns, negotiate contracts and settlements, and defend and prosecute litigation on their behalf.
I earned my Juris Doctor from Texas A&M University School of Law.
