FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Dumpsters: Each rental includes one dump; overweight loads are billed at the transfer station’s actual cost. Pickup truck load comparisons are just a guide—our dumpsters (11, 14, and 17 yard) hold multiple loads, but the final price depends on both weight and space (concrete weighs more than cardboard). Junk Removal: Thumbtack lists “pickup truck loads” as a guide, but we use 11-yard dump trailers and 14- or 17-yard dumpsters. For reference: an 11-yard trailer equals about 5–6 pickup loads, a 14-yard dumpster equals 7–8, and a 17-yard equals 9–10. Pricing is based on how much space your items take up, the labor to load them, and the disposal weight charged by the landfill or recycling center. Lighter items like cardboard or furniture take up more space but cost less to dump, while heavy debris like shingles, dirt, or concrete weigh much more and affect costs. We provide upfront estimates so there are no surprises. Land Leveling & Grading: Projects typically start at $500 and increase depending on acreage, slope, and site conditions. We may not always be the cheapest, but we’re fully insured, dispose of materials responsibly, and provide clear, transparent pricing with no hidden fees. Military, first responders, teachers, and nurses always receive 10% off.
- What is your typical process for working with a new customer?
The first step is a quick conversation. We like to talk directly so we can recommend the right service, but we also know some people prefer texting or chatting through the app—and that’s fine too. Often, a short call helps us help you better. Dumpsters: We confirm the right size, schedule delivery around your timeline, and send reminders before drop-off and pickup so you’re never left guessing. Junk Removal: We ask for photos or a short description, provide an upfront estimate, then dispatch a crew to handle all lifting, loading, and disposal. Land Leveling & Grading: We start with an on-site consultation to review your project (yard prep, drainage, building pad, etc.), then provide a clear scope and estimate. We’ll also ask key questions upfront—materials involved, site access, and any special conditions—so we can price accurately and match you with the right service.
- What education and/or training do you have that relates to your work?
We bring a strong background in logistics, construction, and municipal operations. Since 2008, we’ve managed jobsite cleanups, contractor haul-offs, residential removals, and debris management. For land work, we’re trained in safe skid steer operation, drainage prep, and site grading. Across all services, we’re fully insured, safety-focused, and experienced in proper disposal practices. Michelle has worked in construction since the 1990s, starting with Payless Cashways Hardware & Lumber, and grew up on a farm where hard work and hands-on skills were daily life. Jeremiah, a retired firefighter, brings decades of experience in public safety, compliance, and project management, ensuring every job is done with professionalism and care. We’re also a State of Texas certified Historically Underutilized Business (HUB), Vendor #1333948306, approved through August 2029—a recognition of our commitment to professionalism, compliance, and community partnerships.