FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All services—dumpster rentals and junk removal—are paid in full before delivery or work begins. For dumpsters, one dump is included; if the load is overweight, we’ll charge the card on file based on the transfer station’s actual cost. We may not always be the cheapest, but we’re fully insured, ethically dispose of all materials, and treat customers like family. We can haul or dispose of most things as long as we know ahead of time. Hazardous materials, paint, tires, appliances with refrigerant, and certain electronics require prior approval—just let us know what you’re tossing, and we’ll help make it hassle-free. Military and first responders always receive 10% off as our thanks.
- What is your typical process for working with a new customer?
If you’re renting a dumpster, we’ll help you pick the right size and schedule a drop-off that fits your timeline. We send reminders before delivery and pickup so you’re never guessing. If you're scheduling junk removal, we will request photos or a brief description, provide you with an estimate, and dispatch a crew to handle the heavy lifting and disposal. Either way, we keep it quick, clear, and professional.
- What education and/or training do you have that relates to your work?
Our background is in logistics, construction, and municipal operations—we’ve handled jobsite cleanups, contractor haul-offs, and residential removals since 2008. We’re fully insured, safety-minded, and trained in proper disposal practices. Whether we’re loading your junk or dropping a dumpster, we treat your property with care.