FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There is a $50 diagnostics fee but if you decide to do the work with A/C Brokers we roll the $50 back into the cost of the repair. We let the customer know the cost of the repair BEFORE it is done. If you are going to replace your system(s) the quote is free.
- What is your typical process for working with a new customer?
We set up an appointment date and time that is convenient for the customer. The technicians will call them 20-30 minutes before arrival.
- What education and/or training do you have that relates to your work?
I am a registered air conditioning contractor with the State of Texas and am regulated by the Texas Department of Licensing and Regulation. Every year I am required to take a continuing educational class to renew my license. I am also required to maintain liability and workers comp insurance.