- What should the customer know about your pricing (e.g., discounts, fees)?
I do have a standard pricing system, but most of the time, pricing depends on the following: -Cleanliness of the glass -First time clean? -Referral program -Schedule more cleans
- What is your typical process for working with a new customer?
At Windows by Austin, I can give an approximation over the phone or by email, but a more accurate estimate is given after an examination of the home/business. Anyone with Windows by Austin is friendly and courteous and will always treat your property as if it was their own and leave it as we found it.
- What education and/or training do you have that relates to your work?
Personally, I have about 5-6 years of window cleaning experience doing commercial and residential windows.