FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront—no hidden fees. Every quote includes materials, fabrication, installation, and cleanup, so you know exactly what to expect. We offer competitive rates and occasionally have seasonal specials or discounts for larger projects. If you have a budget in mind or want to compare materials, we’re happy to walk you through options to help you get the best value.
- What is your typical process for working with a new customer?
Our process starts with a conversation—either by phone or in person. We listen to your needs, answer your questions, and get a sense of your vision and style. Next, we help with material selection and provide a clear, detailed estimate. Once you’re ready, our team comes out to take precise measurements. After that, we handle fabrication and schedule your installation. Throughout the process, we’ll keep you updated and make sure you’re comfortable every step of the way.
- What education and/or training do you have that relates to your work?
Our team has over 15 years of hands-on experience in the stone industry. We’re trained in every aspect of countertop fabrication and installation, from precise measurement to custom finishing and installation techniques. We regularly work with top designers and builders in Houston and stay up to date with the latest trends, tools, and materials. Quality workmanship and ongoing professional training are a big part of what sets us apart.