Keith’s Carpet Care & More
Responds in about 28 min
Current Top Pro
Hired 88 times
34 similar jobs done near you
3 years in business
Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Zelle
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Current Top Pro
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Read reviews that mention:
Details: Two-story house • 3 rooms • No stairs • Steam cleaning • I have pets at home • No smokers in home
Details: Two-story house • 3 rooms • Pet stains • 1 flight • As recommended by the pro • I don't have pets at home • No smokers in home
Details: Two-story house • 3 rooms • Food stains • 2 flights • As recommended by the pro • I don't have pets at home • No smokers in home
Details: Two-story house • 4 rooms • Pet stains • Drink stains • No stairs • As recommended by the pro • I have pets at home • No smokers in home
Details: Two-story house • 3 rooms • 1 flight • Steam cleaning • I don't have pets at home • No smokers in home
- What is your typical process for working with a new customer?
When working with a new customer, I always document everything that happens between the time a client hires my company to when a project actually begins. I assign roles and responsibilities and review the entire process with my staff. I also start immediately on the specific job and I never leave a client without any communication. Early and frequent communication is critical in this industry. In addition, I create Welcome Packets that outline my services and prices. This allows the prospective customer to build trust in my brand.
- What education and/or training do you have that relates to your work?
Keith's Carpet Care and More strives to maintain all designations in the Commercial/Residential industries. These certifications enhance customer confidence by certifying that an independent assessor has evaluated a company's practices and determined that they have demonstrated their commitment to quality and customer satisfaction.
- How did you get started doing this type of work?
Making the decision to start in the Commercial/Residential Cleaning industry was a simple one. This industry doesn’t ride the boom that other markets might and whether the state of the economy is good or bad, businesses and corporations always want to maintain a professional, clean, and safe environment for their employees. Commercial cleaning offers a steady market with consistent demand and I was able to implement a passion that I enjoy into a business.