- What should the customer know about your pricing (e.g., discounts, fees)?
I give estimates on projects based on previous time spent on similar projects. One thing that may result in an adjustment in cost is multiple rounds of design proofs (e.g. more than three rounds on a logo design).
- What is your typical process for working with a new customer?
After an initial round of messaging through Thumbtack, I prefer to call the customer or have them call me to get further into the specifics of a job. If needed, I can travel to the client to meet for more discussion and collaboration on their needed project.
- What education and/or training do you have that relates to your work?
I am self taught in all of the programs that I use in my field. To stay abreast of the latest developments, I do research and buy or upgrade software to give my clients a wider range of options in terms of producing their projects. I'm also experienced in traditional media (i.e. pencil and ink work, painting, pastels, etc.).