FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
SiteByPiece is designed to make professional website design more affordable. Website projects can start with a $25 design fee, which opens the project and includes guided intake, project planning, and client portal access. The $25 is not the full website price. Full pricing depends on the package, features, and scope selected. Customers can choose Pay In Full or Build As You Pay with no credit check.
- What is your typical process for working with a new customer?
The process begins with the $25 project start fee. Customers then complete a guided website intake so SiteByPiece can learn about the business, goals, preferred style, pages, and features needed. The project is reviewed, a website direction is planned, and the customer receives access to a private client portal for updates, files, messages, payments, and next steps. Once the required information and payment setup are complete, the website moves into the design and build process.
- What education and/or training do you have that relates to your work?
SiteByPiece combines hands-on website design experience with ongoing training and professional development in website design, SEO, user experience, branding, mobile-friendly design, analytics, and conversion-focused website strategy. The focus is not only on creating attractive websites, but also on making them easy for customers to understand and use.