FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our core promise is that you will never pay any money out-of-pocket to start saving on your energy. This means $0 for the solar panels, batteries, installation, and activation. However, to get these benefits, you are moving from paying a utility company to paying for the equipment itself via a specific financing mechanism, which we call our Power Purchase Program (or mention your specific loan/lease product). No Upfront Fees: There are genuinely no installation fees, design fees, or initial financing costs. The Monthly Payment: You pay a fixed, predictable monthly payment for the system, which is designed to be lower than your current average utility bill. This payment is what covers the system over time. Warranties & Maintenance: This monthly payment also includes the full system warranty, monitoring, and maintenance for the life of the agreement, so you never have to worry about repairs. The 'Catch' (Transparency): Our unique zero-cost structure is made possible by the use of available federal and state incentives (like the Federal Solar Tax Credit) and specific loan structures. The price you are quoted is the total cost of the system financed over the life of the agreement, which is why your new monthly payment is the key number to compare to your old utility bill. We will fully break down the monthly payment and the total system cost in your personalized proposal."
- What is your typical process for working with a new customer?
The process should be simple, quick, and highly personalized to build trust.
- What education and/or training do you have that relates to your work?
We make the process of switching to solar simple and fast. It happens in four main steps: The Energy Consultation (30 Minutes): We start with a free, no-obligation consultation (either virtual or in-person). We analyze your past 12 months of utility usage to understand your energy needs and precisely how much you can save. We'll show you a custom-designed system and a guaranteed monthly payment that locks in your savings. Custom Design & Permitting (1-4 Weeks): Once you approve the plan, our in-house engineering team finalizes the design and handles all the permits, paperwork, and utility approvals with the City of Houston and your local provider. This is all included, and you don't lift a finger. Installation & Activation (1-3 Days): Our local, certified crew installs your custom system and backup batteries. Installation is typically completed in 1-3 days. After a final inspection, we work with the utility to activate your system. Go Solar & Save! We show you how to monitor your new system and start generating your own clean power. Your system is now generating energy and your new, lower monthly payment begins."