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BetterHelp - Online Counseling Service
BetterHelp - Online Counseling Service

BetterHelp - Online Counseling Service

Offers remote services
Discounts available
Offers remote services
Discounts available
estimated cost

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Customers needing counseling

It’s free, with no obligation to book

Introduction: I’m Nicole, an independent service provider for BetterHelp, the leading online counseling platform. I’m here to answer your questions about the company and help you get started with therapy in 24 to 48 hours without leaving your home. BetterHelp is the convenient way to get professional help from licensed therapists and counselors online, and our cost averages $65 per week (billed monthly). BetterHelp has over 10,000 trained, experienced and accredited counselors covering a wide range of areas – from couples and family therapy to depression and anxiety. It’s never been easier to receive personal, professional help when you need it! Please note, I am an independent service provider to BetterHelp and I am compensated for facilitating referrals.

Hired 13 times

Verified business

10 employees

8 years in business

Payment methods

Credit card, PayPal

Social media

Facebook, Instagram, Twitter

Photos and Videos

3 photos and 2 videos

Counseling goals

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Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Great 4.8

27 reviews


Read reviews that mention:

Catherine A.

Marriage and Relationship Counseling

I liked to be able to send a basic message about the problem and hope that we will be matched with an appropriate counselor to help us. 5 STARS for YOU!
Aug 3, 2020
Holly D.

Therapy and Counseling

It is apparent that Dr E has walked this path before . My story is not exactly new to him after 30 years of counseling.
Sep 11, 2020
Barton M.

Marriage and Relationship Counseling

We had connectivity issues and a big time lag with the online interaction, but everything else was fine.
Aug 27, 2020
Stere S.

Starting counseling on BetterHelp has been one of the best choices I have made in 2019. A big thank you to my counselor, Amanda, for her help. With my work schedule, online counseling has been perfect for me. Five stars out of five stars for me.
Sep 14, 2019
Taylor B.

I love BetterHelp! I have been using the platform for 4 months. I didn't really love my first counselor, but BetterHelp makes it so easy to switch therapists, that within one day, I was matched with another who I get along with well. It would have taken so long to do this with in person counseling, I probably would have quit. I feel like I have a real connection with my counselor and we can talk from wherever I am in the world. It fits my lifestyle well.
Jul 15, 2019
Business Verified

BetterHelp - Online Counseling Service verified


  • What should the customer know about your pricing (e.g., discounts, fees)?

    Counseling on BetterHelp is based on a flat membership fee that covers both the use of the platform and unlimited counseling. Your payment will be the same regardless of the number of messages and sessions you have with your counselor. This way you can communicate with your counselor as often as you like and whenever you need, and you never need to worry before getting help. While face-to-face counseling can cost $150 to $250 for a single session, the cost of counseling through BetterHelp ranges from only $40 to $70 per week for unlimited messaging with your counselor, as well as phone and video sessions. Your membership payments will be charged to a credit card or PayPal on a recurring basis. If you accomplish your goals or if you find online counseling with BetterHelp to no longer be helpful for any reason, you can simply cancel the subscription.

  • What is your typical process for working with a new customer?

    After you sign up, we will match you to an available counselor who fits your objectives, preferences, and the type of issues you are dealing with. Different counselors have different approaches and areas of focus, so it's important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your counselor isn't a good fit for you, you may elect to be matched to a different counselor.

  • What education and/or training do you have that relates to your work?

    Counselors on BetterHelp are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by their state's professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise and background vary, they all possess at least 3 years and 2,000 hours of hands-on experience.

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