FAQs
- What is your typical process for working with a new customer?
I enjoy meeting new customers in person to discuss what type of work they need done and what deadlines exist. I thoroughly explain all the options available based on their needs and expectations. I want my customers to feel confident that i have their best interests in mind at all times.
- What education and/or training do you have that relates to your work?
I have been in the plumbing industry my entire adult life. I registered with the State of Texas as an apprentice at the age of 18. When i was 23 I took the Mater Plumber Examination becoming one of the youngest license holders in the state. I now have over 25 years of experience as a Responsible Master Plumber and hold residential and commercial liability insurance.
- What advice would you give a customer looking to hire a provider in your area of work?
I would tell them to establish a trust and a friendship with whoever they give their business to. You should always feel like a valued customer. Make sure they are responsive to your phone calls and emails. Good communication can alleviate tension and stress when entering a business agreement and build a friendship in the process.