FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No hidden fees: we provide a written estimate with a clear line-item breakdown. If anything unplanned comes up, we’ll call you first to approve changes
- What is your typical process for working with a new customer?
We start with a no-pressure consultation to understand your needs, then we perform a thorough roof inspection and measurements if able. You’ll receive a written, itemized proposal with material options, pricing, and timeline
- What education and/or training do you have that relates to your work?
Industry-specific certifications for shingle roofing such as IKO, GAF and Tamko Branded products