FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in honest, upfront pricing. There are no hidden fees or surprise charges — what we quote is what you pay. We also offer free estimates and occasionally run seasonal discounts for repairs, new installations, and maintenance services. Our goal is to provide high-quality workmanship at a fair, competitive rate, giving customers the best value without cutting corners.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused. When you reach out, we start by listening to your needs and asking a few questions to understand the issue or project. Next, we’ll schedule a convenient time to inspect your garage door and provide a free, no-obligation quote. Once you approve the estimate, we’ll get to work right away—using quality parts and proven repair methods to ensure the job is done right the first time. After completion, we’ll test everything thoroughly and make sure you’re completely satisfied before wrapping up.
- What education and/or training do you have that relates to your work?
Our team is professionally trained in garage door repair, installation, and maintenance, with years of hands-on experience working with all major brands and systems. We stay up to date with the latest safety standards and repair techniques to ensure every job is done right. In addition, we’ve completed manufacturer-specific training for various garage door openers and components, allowing us to diagnose and fix issues efficiently and safely.