FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our diagnostic service charge is a flat $159. If you hire us for the repair, the full $159 is credited toward the final cost. We give you the repair price before any work starts. We accept cash, card, Zelle, Venmo, PayPal, Cash App, Apple Pay, Google Pay and checks.
- What is your typical process for working with a new customer?
We schedule a visit Monday through Saturday, 8am to 8pm, then come out and diagnose the problem. We explain what's wrong and what the repair will cost. If you approve, we complete the repair and back it with a 6-month labor and 1-year parts warranty.
- What education and/or training do you have that relates to your work?
ReparaFix is owned by Natanael Diaz, who has 11 years of hands-on appliance repair experience across refrigerators, freezers, washers, dryers, ovens, ranges, cooktops, dishwashers and microwaves, on all major brands including high-end and commercial units.