FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
upfront and honest. Don't believe repairs should drain the bank.
- What is your typical process for working with a new customer?
I call or text when im en route. Big smile on my face when we meet at the door. I give diagnoses and upfront pricing before any repairs.
- What education and/or training do you have that relates to your work?
I was an installer for 15 years. Ran a service truck for 5 years. Then got my masters license.