FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Alpha Contracting, our pricing is always transparent and tailored to each project’s unique scope. We prioritize quality craftsmanship and materials, which is reflected in our pricing, but we also offer competitive rates, seasonal promotions, and financing options to help make your project more affordable. We provide detailed, itemized estimates with no hidden fees. Any changes during the project are documented through formal change orders to ensure clear communication on costs. Ask about our current discounts or financing plans we’re committed to making your investment in your home as smooth and valuable as possible.
- What is your typical process for working with a new customer?
At Alpha Contracting Services, our typical process for working with a new customer is simple, thorough, and communication-focused: Initial Consultation: We start with a conversation to understand your needs, vision, and budget. This can be done in person, over the phone, or via video call. On-Site Assessment: We conduct a detailed site visit to evaluate the project scope, take measurements, and identify any potential challenges. Detailed Proposal & Estimate: We provide a comprehensive estimate, outlining the scope of work, materials, timeline, and costs. Everything is itemized for transparency. Project Planning & Scheduling: Once approved, we finalize the schedule and provide clear expectations on timelines, project phases, and communication checkpoints. Execution & Quality Control: Our skilled team completes the work with a focus on craftsmanship, cleanliness, and safety. We maintain ongoing communication throughout. Final Walkthrough & Approval: We do a final walkthrough with you to ensure every detail meets your expectations before project completion. Follow-Up & Warranty: We follow up post-project to ensure satisfaction and provide warranty information for added peace of mind.
- What education and/or training do you have that relates to your work?
At Alpha Contracting Services, our team brings a combined background of formal education, industry certifications, and hands-on experience: Licensed & Certified Professionals: Our contractors, electricians, and specialists hold the necessary state licenses and certifications for their respective trades. Over 20 Years of Combined Experience: Our leadership and crews have decades of real-world construction, remodeling, and roofing experience, ensuring expertise on every project. Manufacturer Training: We are trained and certified by top manufacturers for proper installation techniques, especially for roofing systems, flooring, and specialty materials. Continuous Education: We regularly participate in safety courses, building code updates, and advanced construction training to stay current with industry standards and best practices.