If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Reliable HVAC Professionals
Whether you’re looking for heating, ventilation, and air conditioning system repair, maintenance or replacement, using the very best in high quality HVAC products and services to meet your needs and your budget.
From professional sales, service, and installation to affordable air conditioners, from heating and cooling to air filtration and cleaning systems, from preventative maintenance and service agreements to 24 hour repair services.
Whatever the complexity, our team of highly qualified factory trained technicians are dedicated to working with you to correctly diagnose and repair your HVAC system quickly and accurately. delivering exceptional service to provide you with top quality service.
Overview
Hired 16 times
Serves Katy, TX
Background checked
Verified business
2 employees
8 years in business
Business hours
Sun8:00 am - 7:00 pmMon8:00 am - 7:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
2018
Services offered
Work needed
System type
Packaged system
Building height
Single-level
Two-story
Three-story
High-rise
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
29 reviews
5
93%
4
4%
3
0%
2
3%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Wallace B.
Mar 21, 2020
•
Hired on Thumbtack
I called for a maintenance and coil cleaning service and received a prompt, courteous and knowledgeable technician who took the time to show me the system since this is a new home purchase. I felt confident after asking him several questions about the system and would recommend this company for your AC needs.
Details: Routine Maintenance • No problem, just need maintenance • Attic • Outside • House
Central Air Conditioning Repair or Maintenance
Meredith K.
Dec 7, 2018
•
Hired on Thumbtack
Quick response. Very nice and professional. Did a great job installing new thermostats and did some ac maintenance. Very knowledgeable
Details: New installation • Nest • Central Heating / Cooling • House • The thermostat specialist travels to me
Thermostat Installation or Repair
Will F.
May 16, 2018
•
Hired on Thumbtack
Mr. Washington is good AC repair technician. Unlike other AC company who spend 10 minutes looking at your system then tell you need a completely new system, he takes time to do all the necessary analysis, gives you an honest estimate then really did a quality work.
His communication is excellent as well. Text me when he is on his way and arrive on time.
I plan to use him for all my rental house AC repair. Give him a try he won't let you down.
Details: Replace an existing A/C unit • Split system • No, I will need the HVAC specialist to purchase the unit • Attic • Ground floor • 1,000 - 2,000 sq ft • Two-story building • House
Central Air Conditioning Installation or Replacement
Ted L.
Jul 27, 2018
•
Hired on Thumbtack
The man that came to my house was top notch, professional and honest. I was somewhat skeptical at first because of how reasonable and much lower his quote was compared to numerous other AC companies. I am now a loyal customer and will never use any other company besides Washington AC
Details: Repair • My AC unit is frozen • A few weeks ago • Electric (most common) • Attic • Ground floor • House
Central Air Conditioning Repair or Maintenance
Ryan M.
Feb 1, 2020
•
From Google
First, I was referred to this company by a good friend who works in commercial HVAC. Hes been working in Houston in that field for over 20 years so he knows who is good at their job and his recommendation was to go with Washington, and for me that goes a long ways to start. Washington came out, did a system clean (fair rate) and assessed the situation I was dealing with (uneven airflow throughout my house). He drew out a map of the system explaining why I was having air flow issues and provided a few options to resolve the situation.After about a day he had me a quote which I thought was very fair and we set a date based on my schedule.He was on time, friendly and in this situation most importantly effective at resolving my situation quickly and definitely didnt try to up sell me anything extra. Very positive experience with this company. If you need residential a/c repair in Houston I highly suggest calling Washington A/C & Heating.
Washington A/C & Heating, LLC's reply
Ryan, it was a pleasure to serve you. Thank you for your review.
Credentials
Business Verified
Washington A/C & Heating, LLC verified
Background Check
Walter Washington
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
$65 Service fee and quoted flat rate repairs.
What is your typical process for working with a new customer?
We onboard new customers through the Following seven steps: 1. Get full name and contact information. 2. Set and manage expectations 3. Discuss roles and responsibilities 4. Review desired outcomes 5. Plan Ahead 6. Ask for feedback 7. Follow up
What education and/or training do you have that relates to your work?
Through my 20 years of work experience I had several trainings on diverse equipments in the HVAC field. I also gave trainings to new employees and coworkers in the field. I obtained a Texas License as well and certificates.
