FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
If something is not working, our Diagnose & Repair visit is $380. That is our discounted price for cash, check, or ACH; full price by card is $399. It covers finding the problem and fixing it with one small part, such as a standard outlet, GFCI outlet, light switch, or breaker. Most repairs need more than one part, and you see and approve every price before any additional work is done. If you are planning a project rather than fixing something, there is no charge for the estimate. Your electrician looks at everything and gives you a written quote with options. We also offer financing through Wisetack, so you can prequalify in about a minute without affecting your credit score.
- What is your typical process for working with a new customer?
Our digital experience is full service. Customers can complete all of the following through our site: Book an appointment online Get real time notifications (email and/or text) Alerts when your pro is en route Digital estimates Digital invoices We are also available to answer any questions you have with a knowledge and helpful customer service rep. Call us at the number in our profile and we will quickly answer any questions you may have!
- What education and/or training do you have that relates to your work?
Absolutely, our electricians are not only licensed but also professionally trained with a strong emphasis on safety, including adherence to OSHA standards. We take pride in our team’s extensive education and continuous training, ensuring that every service we provide is up to date with the latest safety protocols and electrical codes.