Over 1450 5-Star Google Reviews, FREE Service Calls, Discounts of up to $200 for Military, Teachers and First Responders, and Whenever possible we provide our customers with Options. Our top priorities are quality and customer satisfaction. We use only the best products and expert service in the industry, and our warranties far exceed those of our competition. Our focus is on building and improving our community not only through customer experience, but also through local charities. ************************************
Overview
Current Top Pro
Hired 155 times
Background checked
4 employees
8 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2023
2022
2021
Services offered
Project type
Install new
Remove old
Replace
Garage door material
Aluminum
Steel
Vinyl
Wood
Garage door mechanism
Sectional roll-up
Other
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Excellent 4.9
115 reviews
5
96%
4
1%
3
0%
2
0%
1
3%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Katherine H.
Sep 24, 2025
•
Hired on Thumbtack
Professional, responsive, polite- they sis a great, fast job fixing my garagedoor. John was exceptional and knew wayyyyy too much about garagedoors lol.
Details: Repair • Home
Garage Door Repair
Will W.
Jun 4, 2025
•
Hired on Thumbtack
They contacted me quickly, we went over my options, and they sent a tech all within a 1-hour window.
Tech was able to diagnose the problem quickly and resolve using the parts I already had in place.
excellent job!
Details: Repair • Track or rollers • Drum or torsion spring • Home
Garage Door Repair
Caleb S.
Sep 3, 2025
Pro lift is the best! They do great work and they are also great people! Super friendly and great at what they do. Give Wilson a call if you ever need any help with your garagedoor!!
Nagendra T.
Jul 24, 2025
•
Hired on Thumbtack
The technician showed up on time. Explained the options available and completed the job on time and with excellent quality.
Details: Installation or replacement • Other parts of the system • Aluminum • Home
Garage Door Repair
Greg S.
Jun 22, 2024
•
Hired on Thumbtack
The technician quickly diagnosed the issue with my garagedoor and had everything necessary to fix it quickly. They communicated everything plainly so I knew exactly what and why they were making the suggested repairs.
I would highly recommend ProLift GarageDoors, and the Tech Tommy.
The cost was fair, not cheap but cheaper doesn’t mean better. I felt they did quality work for the price.
Details: Repair • Vinyl • Home
Garage Door Repair
Credentials
Background Check
Wilson Orr
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We don’t have a service call fee to provide estimates during normal business hours. Our pricing is straight forward. We rely on our expert technicians to evaluate every unique situation and give an estimate for the work needed. Every one of our customers pays the same amount for any given service, meaning no matter what part of town you’re in, you pay what everybody else pays.
What is your typical process for working with a new customer?
Our process is coming out to the customers home and determining exactly what the issues are and what work it will take to get the issue resolved. Because of the many different causes for the various issues that can present themselves on a garage door system, it is extremely difficult to quote a price over the phone, which is why we don’t have a service call fee during normal business hours!
What education and/or training do you have that relates to your work?
Our technicians undergo extensive training prior to joining our team at ProLift. Our training is not only on the technical side, but also about how to treat the customer right. The process lasts 6 weeks or longer, where they study our own employee handbook, training videos from multiple resources, tests, virtual reality, and most importantly ride-alongs with our most experienced technicians for over a month.
