Space City Smart Home

$75/hour

Estimated price

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Service type

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Responds in about 9 min

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Introduction

At Space City Smart Home, we are homeowners first and tech lovers second, people who fell in love with smart-home possibilities but got tired of the steep learning curve that often comes with them. That frustration drives us to make the process painless for our neighbors in Katy: we design every install around open standards so you’re never boxed in, show up with white-glove professionalism (shoe covers on, cables hidden, labels in place), and keep you in the loop with clear timelines and transparent communication. After we leave, you’re not on your own; our remote-support and service-plan options mean quick answers and ongoing peace of mind. In short, we turn confusing gadgets into a seamless, reliable experience you’ll actually enjoy using, guaranteed.

Overview

Hired 6 times

Serves Katy, TX

Background checked

1 employee

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Services offered

Service type

Usage type

Personal (Home)

Commercial (Office)

Device type

Computer

Router

Projects and media

2 photos

Projects and media

2 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

6 reviews

5

100%

4

0%

3

0%

2

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1

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Read reviews that mention:

Joseph J.

2 weeks ago

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Hired on Thumbtack

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Mylana M.

5 days ago

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Hired on Thumbtack

Details: Commercial (Office) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Pulin K.

2 weeks ago

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Hired on Thumbtack

Jacob was excellent and a pleasure to work with. Excellent communication, punctuality, knowledge and professionalism. He swapped out a doorbell for me and terminated / tested a CAT5 that had been sitting inside my walls for 15 years. All this in less than an hour and at a very reasonable rate. Will definitely have him come back the next time the need arises.

Details: Yes, I've purchased the devices • 1 device

Smart Home Installation or Repair

John J.

4 weeks ago

Space City Smart Home set up our smart doorbell, integrated it with our living-room TV, and cleaned up all the old wiring. They explained every step, labeled everything, and followed up the next day to be sure we were comfortable using it. Our entry alerts and automations now run flawlessly. We’ll call them again for the rest of the house.

Samar T.

4 weeks ago

·

Hired on Thumbtack

Amazing work, quick response.

Details: Personal (Home) • Network setup and installation • Technology support • Router • My home, venue, etc.

Network Support Services

Credentials

Background Check

Jacob Ladson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
For both smart-home and network support, the first hour is $99 and each additional hour is $75. For new full-system installs, we charge a $99 service-call fee, which is fully credited back if you choose to proceed with the installation.
What types of customers have you worked with?
Residential homeowners, small businesses (offices & retail), faith-based organizations (churches), and rental property managers throughout the Greater Houston area.
What advice would you give a customer looking to hire a provider in your area of work?
Look for someone who: - Specializes in both networking and home automation (not just one or the other). - Uses professional-grade gear. - Separately states labor and materials in their quotes so you know exactly what you’re paying for. - Offers clear support plans and uptime guarantees.