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About
At Jen Cleaning Service, I deliver more than just a clean space I deliver peace of mind. With 6 years in business, I bring careful attention to detail, reliability, and a strong commitment to customer satisfaction to every job.
As a solo cleaner, you’ll always know exactly who is in your home or office. I use quality products and proven techniques to make every corner spotless, whether you need house cleaning, window cleaning, home organizing, a one-time deep clean, regular maintenance, or move-in/move-out services.
I don’t just clean I care. I treat your space like my own and take pride in making it healthier, fresher, and more enjoyable. Contact me today to discuss a cleaning plan tailored to your needs.
Overview
Hired 4 times
Background checked
1 employee
6 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Services offered
Cleaning type
Standard cleaning
Deep cleaning
Move out cleaning
Vacation rental cleaning
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Good 4.1
8 reviews
5
75%
4
0%
3
0%
2
13%
1
12%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Mercy D.
Sep 6, 2026
Assigned cleaner had an emergency but owner came personally to clean my house which was spotless when she finished.
Allen A.
2 weeks ago
Great experience, will definitely book again if needed. She showed up on time, was very friendly, and very thorough in her work. 5 stars!
Jen Cleaning Service LLC's reply
Thank you so much, Allen! We’re so happy to hear that you had a great experience with us. We truly appreciate your kind words and 5-star review. It was a pleasure serving you, and we look forward to helping you again whenever you need us!
Valeria S.
Aug 30, 2026
•
Hired on Thumbtack
Extreme prices, wouldn’t waste your time. They charge $150 an hour and charge extra if they have to get a truck for moving services. They charge the same if it is light items or heavy items and they have a 2 hour minimum, only two movers. If that works for you then perfect but personally it is way too overpriced.
Details: 3-5 items • Armchair / recliner • Sofa • Dining table • Mattress • Bed frame • Boxes • 11 - 20 miles • Stairs to load items • Stairs to unload items
Jen Cleaning Service LLC's reply
We are sorry ma'am, we gave you the wrong pricing for your item. We had a staff in training who mis quoted you the price. We do apologize.
Furniture Moving and Heavy Lifting
Nicholas V.
Aug 28, 2026
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Hired on Thumbtack
Wasted my time asking me a lot of questions and for pictures. After I answered everything and sent them picture they said they can’t get anyone to help me today when I asked for this date. Complete waste of time.
Jen Cleaning Service LLC's reply
Ma’am, we sincerely apologize for taking your time. We were checking to see if we could provide cleaning services in Austin, but after checking our service area, we realized that we currently don’t have any cleaners or team members available there.
We are very sorry for the inconvenience and for any time we may have taken from you. We truly appreciate your understanding and apologize again.
Furniture Moving and Heavy Lifting
Eni O.
Sep 5, 2026
I had an amazing experience, I will continue to use their services going forward.
Credentials
Background Check
Jeneba Rogers
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing depends on the size of the home, type of cleaning, and condition of the property. We offer standard cleaning, deep cleaning, move-in/move-out cleaning, Airbnb cleaning, and commercial cleaning. We provide clear quotes before the job begins, with no surprise charges. Discounts may be available for recurring services.
What is your typical process for working with a new customer?
We first ask the customer about the size of the home, number of bedrooms and bathrooms, type of cleaning needed, and any special requests. We then provide a quote and confirm the date and time. Our cleaning team arrives with the necessary supplies and equipment and completes the service according to the customer’s needs. We always aim to make sure the customer is satisfied before completing the job.
What education and/or training do you have that relates to your work?
Our team is trained in professional residential and commercial cleaning, proper use of cleaning products and equipment, sanitation, organization, and customer service. We follow detailed cleaning checklists to provide consistent, high-quality service.
