FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects professional-grade electrical work, not handyman shortcuts. We provide upfront, transparent estimates with no hidden fees. We charge a standard diagnostic/dispatch fee for troubleshooting, and all work is priced based on safety, code compliance, and long-term reliability.
- What is your typical process for working with a new customer?
Our process is straightforward: We start with a quick phone call to gather your information and understand the issue. Once we know what's going on, we schedule your appointment and explain our dispatch fee upfront. When our technician arrives, they diagnose the problem, provide a clear quote, and answer any questions. If you approve the work, we complete the job on the spot or whenever possible
- What education and/or training do you have that relates to your work?
We are licensed electricians with years of hands-on experience, formal electrical training, and ongoing education in the latest safety codes and industry standards. From troubleshooting to full system upgrades, our team is trained to deliver safe, reliable, and code-correct work.