FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Payment due at time of service unless a Service Agreement has been signed and returned in which case monthly billing invoices will be sent out. Returned checks for whatsoever reason shall incur a $20 fee. Past due accounts shall incur a $35 per month fee. 90 day overdue accounts will be subject to Collection Agency at customers expense. Ironman Lawn Care reserves the right to suspend and/or cancel service if payment not made on time.
- What is your typical process for working with a new customer?
The Client need not to be present during service and hereby grants permission to the Contractor to facilitate entry and access the property on scheduled or otherwise agreed service days during the local hours of 7am and 4pm. The Client shall be responsible for the removal of any objects (i.e.: toys, furniture, pet waste, rubbish) that will hinder the Contractor in performing service. The Client shall keep all pets secured inside home or separately fenced area and shall keep people away from the Contractor’s area of work for the safety of all parties concerned while the Contractor is performing services.
- What types of customers have you worked with?
Ironman Lawn Care works with every kind of customers. From the new home buyer that does not own a lawn mower, to the vacation enthusiast that needs lawn maintenance while away, to the elderly that can no longer tend to their lawns needs, and all stages in between!