FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Your Great Outdoors, we believe in doing things right the first time. While we’re not the cheapest option out there, we’re also not the most expensive. We fall in the middle-to-higher price range—but every dollar reflects the unmatched craftsmanship, materials, and care that go into each project. From custom pools to complete outdoor living spaces, we build with integrity, precision, and attention to detail. When you invest with us, you’re not just paying for a finished product—you’re paying for peace of mind, lasting quality, and the confidence that your project is built to stand the test of time.
- What is your typical process for working with a new customer?
1. Consultation & Vision Planning We start by listening. Whether in person or virtually, we’ll meet to understand your goals, style, budget, and lifestyle needs. This is where we begin shaping your vision into a workable, beautiful plan. 2. Custom Design & Proposal Our team creates a detailed, custom design tailored to your space, including layouts, features, and finishes. You’ll receive a transparent proposal outlining scope, cost, and timelines—no surprises. 3. Build & Project Management Once approved, our expert crews get to work. We handle everything from permits to construction with precision and care. Your dedicated project manager keeps you updated every step of the way. 4. Final Walkthrough & Enjoyment After a thorough quality check and final walkthrough, your new outdoor space is ready to enjoy. We don’t consider the job done until you’re 100% satisfied—with craftsmanship that speaks for itself.
- What education and/or training do you have that relates to your work?
At Your Great Outdoors, expertise is everything. Our team brings over 20 years of company experience to every project, backed by professional certifications and a commitment to doing things the right way. Our designers and field crews are highly skilled and continuously trained to stay ahead of industry standards. Many of our team members have decades of hands-on experience—including seasoned professionals with over 50 years in the field. When you choose us, you’re not just hiring a contractor—you’re partnering with a team that knows outdoor living inside and out.