FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do not set prices nor do we set standards. We follow the industry standard ANSI/IICRC S500 the guide to professional water damage restoration We use what 90% of all Insurance carriers use for pricing Xactimate and craftsman cost books We Also run monthly specials
- What is your typical process for working with a new customer?
Education upfront for no excuse tomorrow
- What education and/or training do you have that relates to your work?
Institute of Inspection Cleaning and Restoration Certification Water Damage Restoration Carpet Cleaning Applied Microbial Remediation Applied Structural Drying Commercial Drying Specialist Fire and Smoke Restoration Health and Safety Odor Control Carpet Repair and Reinstallation Upholstery Fabric Cleaning Journeyman textile cleaner Journeyman water restorer Journeyman fire and smoke restorer Master Water Restorer Master Fire and Smoke Restorer