FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer very competitive pricing on all of our work. We are rarely the "Cheapest" or the most expensive. We take pride in customer satisfaction more than trying to cut corners for price. All pricing including any permits required to do the project will be clearly explained to all of our customers on their free estimate.
- What is your typical process for working with a new customer?
Starting with conversation over the phone/text/email to understand what the client is looking for. We make sure their requested project fits under our scope of work as we will not undertake a project that we cannot guarantee 100% customer satisfaction on. We then schedule an appointment with the client to review the project and provide our free estimate to complete the job.
- What education and/or training do you have that relates to your work?
All of our employees go through our rigorous process including conferences, seminars, video training and updated daily training before becoming a true professional.