FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer small discounts on items on our website (They are all still hand made). They vast majority of other work is quoted based on our estimate of materials and my time required. Quantity discounts may apply on a case by case basis.
- What is your typical process for working with a new customer?
Internet customers may complete orders on line, without any exchange with us, or their situation may require several emails to make sure we understand what they want. We try to identify non-internet customers' needs by telephone or a personal visit from me.
- What education and/or training do you have that relates to your work?
Many years history in light construction, residential remodeling and repair, ten years experience making educational toys for preschoolers, construction courses at University of Texas, continuing education welding class.