FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the amount of junk, item type, labor, and landfill fees. We offer clear, upfront rates with no hidden charges. Single items start at budget-friendly prices. Extra fees may apply for stairs, heavy items, or multiple trips. Send us a photo and we’ll give you an exact quote within minutes.
- What is your typical process for working with a new customer?
Our process is simple: once you contact us, we ask for a photo or description of the items so we can provide an accurate quote. If the estimate works for you, we schedule a convenient pickup time. On arrival, we confirm the final price before starting, complete the removal quickly and safely, and clean up the area before leaving. Fast, clear, and stress-free from start to finish.
- What education and/or training do you have that relates to your work?
Our team is trained in safe lifting, efficient junk removal, property protection, and proper waste disposal procedures. We have hands-on experience working with apartments, homes, garages, and commercial properties, and we stay updated on local landfill regulations and recycling guidelines. We focus on doing the job safely, efficiently, and with professional care.