FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer transparent, upfront pricing with no hidden fees. Our service call / diagnostic fee applies toward the total repair cost if you proceed with the repair. Prices vary depending on the appliance type, parts, and complexity of the job. ✅ Discounts: We offer special discounts for repeat customers and same-day multiple appliance repairs. ✅ Warranty: All repairs include a 3-month parts warranty and 1-month labor warranty. ✅ No surprise charges: You’ll always receive a full quote before any work begins.
- What is your typical process for working with a new customer?
When a new customer reaches out, we make the process simple and stress-free: 1️⃣ Initial Contact: We ask for the appliance brand, model, and a brief description of the issue. 2️⃣ Estimate & Scheduling: We provide a clear estimate and schedule a convenient appointment — often same or next day. 3️⃣ Diagnosis: Our technician inspects the appliance, explains the problem, and gives a firm quote before starting any repair. 4️⃣ Repair & Warranty: Once approved, we complete the repair efficiently. Every job comes with a 3-month parts warranty and 1-month labor warranty. 5️⃣ Follow-Up: We make sure everything is working perfectly and that you’re fully satisfied. At Let’s Fix It Appliance Repair LLC, our goal is to earn your trust with honest pricing, reliable service, and clear communication.
- What education and/or training do you have that relates to your work?
Our lead technician, Ben, has over 7 years of hands-on experience in appliance repair and has completed factory-certified training on major brands such as LG, Samsung, GE, Whirlpool, and Frigidaire. We stay up to date with the latest appliance technologies and diagnostic tools through ongoing manufacturer courses and technical certifications. This ensures every repair is done safely, efficiently, and according to manufacturer standards.