High Definition Window Cleaning

Leander, TX

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About this pro

How does your business stand out?

We go above and beyond your needs always doing a little something extra beyond the contracted scope of work. We are meticulous working through your gardens making sure no plants are damaged to get to the windows. As well as inside making sure we leave our area cleaner than we found it. We wear shoe booties and use drop clothes as well as put everything back exactly how we found it.

What do you enjoy about the work you do?

Window Cleaning is a want, not a necessity. With this in mind, we take an extreme amount of pride in providing a 5 star luxury service! This extension of pride branches throughout the rest of our services.

Location

Leander, TX 78645

Years in business

10

Number of employees

3

Times hired on Thumbtack

95

Reviews

61 Reviews
  • Christine M. Oct 24, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    Fast, friendly, and thorough!
    Excellent, prompt service. We had our gutters flushed and sealed. After their initial visit, I noticed one gutter was still leaking and High Definition Window Cleaning did not hesitate to make it right. They came back out as soon as they had an opening in their busy schedule, and encouraged me to not pay the invoice until we were 100% satisfied with their work.
  • Kelley K. Aug 2, 2016
    Window Cleaning
    Verified Review
    Awesome, crew, Tina and Nick did a fantastic job, we'll set them up for twice a year to do all the windows.
  • Carl H. Jun 21, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    Great Job! Easy to work with, prompt and communicated very well with a scheduling change.
  • Sunil T. Jun 6, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    Has not even contacted me as yet 5 days later. I tried to call him and his voicemail box is full. Why send me a quote if you don't have time?
    Nick P. Jun 6, 2016

    Hi Sunil, I am so sorry we haven't been able to reach out to you, but we have been out of town with no access to email/internet/phone. Also, we never got a call from you. With all due respect, its only been 4 days and unfortunately we do not work weekends so we planned to get back to you today. If there's anyway we can make this up to you, please let me know. DISCLOSURE: We have not provided any services to this review. Please note that this one star rating does not reflect our services.

  • Adam M. May 17, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    Did not have a ladder tall enough to service my home. Communication was good, however.
    Nick P. Jun 6, 2016

    Hi Adam, When we arrived at your home to start gutter cleaning we realized one section of your home was too high for our standard ladders we use on a day to day basis. We did not have our 40' ladder and did not want to start the job without being able to complete it. Rescheduling was not an option for you b/c we were booked out for 2 weeks and you needed the work completed asap. We apologize for not being able to provide our services to you within your time frame. DISCLOSURE: We have not provided any services to this reviewer. Please note that this one star rating does not reflect our services.

  • Chris M. Mar 4, 2016
    Gutter Cleaning and Maintenance
    Verified Review
  • Steven P. Feb 24, 2016
    Gutter Cleaning and Maintenance
    Verified Review
    Great work! Would hire again.
  • Mike B. Nov 17, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Despite challenges to schedule, they were always in communication and flexible. They also reached a very difficult part of the roofline without at no extra cost. Highly recommend
  • Steve H. Nov 10, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Simple pricing. Quick and efficient.
  • Stephanie L. Sep 8, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick and Tina are super professional, communicate well, are punctual, and they followed up with me to tend to one little last thing. They cleaned our gutters and did a great job. They cleaned up everything and left our place looking great, even bagged up the compost that was in the gutters and gave it to use to use in our garden. Very thorough. I would highly recommend them and will definitely use them again.
  • Barton L. Sep 5, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Fantastic on all areas Loved that they could text me as I was in meetings and could not chat to coordinate everything Thumbtack was great too
  • Chuck D. Aug 17, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Excellent company. Showed up as scheduled and completed a thorough job.
  • Tom K. Jul 28, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Good job by both Nick and his sidekick. They did a great job and did it in a hurry. Will use again.
  • Cathy O. Jul 22, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick did a terrific job in cleaning my gutters, windows and power washing the patio & driveway. Everything simply sparkles and looks great. Thank you Nick!!!
  • Jennifer S. Jul 21, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Great job! Responded to all our questions quickly and were great to work with!
  • Willemijn I. Jul 18, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Cleaned gutters, left house clean, arrived early which was great because they knew I had a commitment later. Would hire again.
  • Neal H. Jul 13, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Very communicative. Project went well and would hire again.
  • Pam H. Jul 13, 2015
    Window Cleaning
    Verified Review
    Such a delightful couple to have in my home and they were cleaning geniuses! We've never had our windows this clean and as they say..."we pass no glass" and indeed they did not! Upstairs, downstairs, inside and outside,every little nook and crany of glass and mirror in our home was spotless when they finished their job. I highly recommend High Definition Window Cleaning! Thanks Thumbtack!
  • Crystal C. Jul 12, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick came to clean my gutters and was very prompt, courteous and knowledgeable. He cleaned and repaired my gutters. He gave good advice on how to fix other problem areas relating to the water flow around my home.
  • Pake S. Jul 10, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Very excellent work
  • Kathleen G. Jul 7, 2015
    Gutter Cleaning and Maintenance
    Verified Review
  • Marie R. Jul 5, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Just what we needed! Thorough, neat, efficient, polite, prompt (can't blame them for rain delay! ) will use them again. Signed up for follow up work 2x a year.
  • Sally F. Jun 24, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick Palomino was very professional. He and his helper accomplished what he was hired to do which was cleaning out the gutter, making repairs as needed The clean-up happened as was promised. I will use his services again.
  • Sadie M. Jun 24, 2015
    Window Cleaning
    Verified Review
    Went out of their way to be helpful. Did a great job and left no trace that they'd been there except for sparkling windows. Will use them again.
  • Jim O. Jun 20, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Great job! Nicek even did some needed gutter repair.
  • Dana R. Jun 19, 2015
    Window Cleaning
    Verified Review
    They did a very high quality job, I would totally recommend them!!!
  • Karen F. Jun 18, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Great job! I'll be using them again in six months for gutter cleaning. Very professional and dependable.
  • Jeremy S. Jun 16, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Hard workers, all very thorough. Got exactly what I expected and will be signing up for bi-annual services. Thanks Nick!
  • Shannon S. Jun 13, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick and crew were professional and did an amazing job. He stuck with the estimate price even though the job was more difficult then he expected. I will be a customer for life.
  • Martha G. Jun 12, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick and Tina had a big job in front of them at our historic house museum—a very old building (and 2 outbuildings) with gutters that hadn’t been cleaned in several years and hazy windows. They did a great job of cleaning and unclogging the gutters, carrying away a lot of debris while leaving the ground clean as a whistle. Then they tackled cleaning the building, windows, and shutters. That dirt wasn’t as built up, but because we are close to IH35, it is hard to get clean. They used a soft brush method without harsh chemicals to clean a fragile building and make it sparkle! I am looking forward to working with them again. --Martha George Withers, French Legation Museum
  • Heather A. Jun 9, 2015
    Not only was Nick & team fast and efficient with their gutter cleaning, he took the time to advise me on maintenance long term considering the number and types of trees surrounding my home.
  • Jim P. Jun 8, 2015
    Nick has power-washed and done the window cleaning of our two office buildings several times. He always does a good and complete job - even power-washing the walks and wood deck areas. He has come on weekends so our tenants will not be inconvenienced. I would recommend Nick's work to anyone.
  • Nancy R. Jun 7, 2015
    We have used HD Window Cleaning for several years to clean gutters and windows on our home in Lakeway. They are always reliable and professional. The attention to detail shows their commitment to providing a high quality service. We have recommended them to our neighbors and we recommend them to you.
  • Renee S. Jun 5, 2015
    excellent service. Very professional, timely and wonderful results. Very well priced.
  • Jeff M. Jun 4, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick was very polite and kept in touch during our weeks of rain about rescheduling. He showed up late for our appointment but that happens when jobs run long. Very satisfied with the overall experience.
  • Heath H. Jun 4, 2015
    Gutter Cleaning and Maintenance
    Verified Review
  • Jas A. May 28, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Friendly, courteous, professional on time service. Reasonable rates. Jas A
  • Meredith P. May 22, 2015
    Gutter Cleaning and Maintenance
    Verified Review
  • Griffin C. May 17, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Excellent work by Nick and his team! They were very organized, professional, and efficient. We have a three story house with some of our gutters nearly 50 feet from the ground, and Nick had no problem getting the job done in a timely manner. They left the area as clean or cleaner than they found it! My gutters look brand new. I highly recommend them.
  • Larry M. May 15, 2015
    Window Cleaning
    Verified Review
    Nick and his team came when expected, looked at all the work involved and gave us a reasonable bid, we had the work done immediately and are very pleased with the great work, I would refer them to anyone, thanks Nick et. al., LM
  • Susie R. May 7, 2015
    Window Cleaning
    Verified Review
    Nick did an excellent job cleaning all the windows inside and out in our house in Balcones Greenes neighborhood. He and his helper took only 4 hours to complete this job. He did extra work that included cleaning every mirror in our house. I hadn't asked for mirror cleaning, but he did it and he did it well. He went above and beyond what we expected. He and his partner were extremely polite and courteous. I was amazed at how well they did this work. We have no complaints. We were completely impressed with the thoroughness of the job. Couldn't have asked for more! Will definitely ask them to do this job when our windows need it again.
  • Bernie K. May 6, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick & Tina did a tremendous job cleaning out all the gutters along the roof; they were packed and overflowing with gunk off the oak trees. They even cleaned up all the mess that had been in the gutters, bagged all debris, and took it with them when they finished. The job didn't take as long as we had anticipated because they spent all the time working. We were both truly impressed with the quality job done plus they were really nice people. Price of the gutter cleaning job was reasonable and didn't take long.. Also got a quote to have our windows washed in the next month or so. We highly recommend Nick & Tina. Great job y'all.......thanks!!!!
  • Bill Z. Apr 29, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Nick and his partner were on time, did a great job, left everything in good order, and all for a fair price. We just had gutters done (they were a mess after the storm) but when we need the windows done we will call Nick.
  • Ronald W. Apr 21, 2015
    Gutter Cleaning and Maintenance
    Verified Review
  • Sean S. Apr 21, 2015
    Gutter Cleaning and Maintenance
    Verified Review
    Great work!
  • Babette H. Apr 11, 2015
    Awning Repair and Maintenance
    Verified Review
    I am very satisfied with the experience that I have had with High Definition Window Cleaning. Nick has gone the extra mile and has provided outstanding customer service. I highly recommend this company.
  • Sudhir P. Apr 6, 2015
    Gutter Cleaning and Maintenance
    Verified Review
  • Kim S. Feb 21, 2015
    Window Cleaning
    Verified Review
    Work was outstanding & we plan to use this company on a quarterly basis at our church. Great people!
  • Laura M. Feb 9, 2015
    Window Cleaning
    Verified Review
    2/9/15 This husband and wife team did a great job on our windows. They arrived early (with a 30 minute ETA call to say they were on their way. They did the solar screens, outside windows 1st. Then they did the inside windows, tracks and window sills. They also did all the mirrors. Very clean, professional and friendly. I will use them again and recommend them to others. I was reluctant to use someone off the internet, but I am glad I chose this team. They have pride in their workmanship and knowing the money went to them and not a big corporation made me fell good as well. 2/9/15
  • Brandon B. Dec 26, 2014
    Window Cleaning
    Verified Review
    He was very nice and professional. He did a great job on these windows that haven't been cleaned in who knows how long.
  • Ross R. Nov 20, 2014
    Gutter Cleaning and Maintenance
    Verified Review
    Great service! Nick came in at the scheduled time and completed our job quickly. He was very easy to work with and made sure to explain the entire process to us while bidding out the job. I do recommend him!
  • Diane O. Nov 10, 2014
    Window Cleaning
    Verified Review
    Excellent, highly recommend Nick, very professional, and we had a deadline to meet to put our home for sale, he came out the next day. If you want your windows cleaned, call him, he did a great job!
  • Jennifer D. Nov 6, 2014
    Window Cleaning
    Verified Review
    Called and made appointment for bid soon after contact. Made a reasonable bid, came when scheduled, did a great job. Scraped some tape, etc from the windows. We are very happy. Pleasant working experience. Thank you
  • Judi O. Sep 25, 2014
    Gutter Cleaning and Maintenance
    Verified Review
    He cleaned and checked my gutters. Prompt, courteous, very thorough. We will have him back.
  • Tanya M. Sep 18, 2014
    Gutter Cleaning and Maintenance
    Verified Review
    Outstanding job, very thoroughly and clean. We couldn't be happier. Wd are planning to use Nick's services on a regular basis.
  • Steve F. Aug 18, 2014
    Window Cleaning
    Verified Review
    Nick and Tena arrived on time and immediately began cleaning my windows. They were very thorough, proficient and a pleasure to work with. Nick didn't hesitate to give me an onsite estimate, whereas others gave me bids via email or over the phone. Nick's proposal was very specific and complete, while others didn't bother with any bids or proposal when they found out I had 30 year old storm windows. Pricing was not the lowest bid I received but reasonable considering the age and condition of my storm windows. I will use them again and definitely recommend them to my friends and neighbors.
  • Anne L. Aug 12, 2014
    Gutter Cleaning and Maintenance
    Verified Review
    I needed my gutters cleaned and Nick was very quick to respond not only with a quote but also with getting the job done. I wouldldnt hesitate to reach out to him again if the need arose.
  • Susan P. Aug 11, 2014
    Window Cleaning
    Verified Review
    Nick and Tina a great job on our windows - on time and very thorough. Would highly recommend them!
  • Nanju N. Jul 25, 2014
    Window Cleaning
    Verified Review
  • Matthew F. Jun 20, 2014
    Gutter Cleaning and Maintenance
    Verified Review
    Great to work with. Quality work. Would hire again
  • Kent W. Jun 2, 2014
    Gutter Cleaning and Maintenance
    Verified Review
    Nick and Tina did a great job cleaning my gutters on my two story home. The showed up ontime and got right to work. They put all the debris into trash bags and cleaned up after they were done. They even put some sealant on one of the gutter corners that was leaking. Overall great service and would recommend them to others.

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
The only standard pricing we have is for our gutter cleaning service. We charge $185 for up to 200 square feet of gutters. Anything additional is $1 per foot. This usually covers a home up to 3,000 square feet. The service includes hand removal of all debris. Bagged up and hauled away. The entire gutter system and each downspout is flushed to ensure proper water flow. Any leaks are sealed with gutter sealant and any sagging gutters are reinforced with gutter screws.
How did you get started doing this type of work?
We wanted to provide a 5 Star service and we have found our calling!
Describe a recent project you are fond of. How long did it take?
We are particularly proud of every job we do. Every day is a different location and new experience.
What advice would you give a customer looking to hire a provider in your area of work?
If the price seems to good to true, it means you will receive a C average service with no guarantee. EX: We have a preferred client who had previously had a window co. come out and tell her that her windows had paint, stucco and other hard to get off substance but when hired, they didn't even remove those items! They told her that they were professionals and they know what they are looking at.......BUT DON'T CLEAN IT!? You will NOT get that with High Definition Window Cleaning!
What questions should customers think through before talking to professionals about their project?
This work is highly physically demanding, so we take extreme pride in each finished project.