This pro has verified their business license with Thumbtack.
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This pro has verified their business license with Thumbtack.
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About
Hello my name is Alex . My company is Cool Time HVAC. I am a small local company who strives to maintain the old time customer service like in the old days . I want to be the kind of AC professional you would recommend to your mother . I will take the time to explain how your system works and why issues are happening . Thank you so much
Overview
Current Top Pro
Hired 40 times
Background checked
License verified
5 employees
7 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Credentials
License verified
Air Conditioning / Refrigeration Contractor
License state: TX
Background checked
Passed by Alex Watson on Jul 10, 2024.
Services offered
Duct and vent type
Heating
Dryer
Exhaust
Other
Building height
Single-level
Two-story
Three-story
High-rise
Property type
House
Condo/Apartment
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
51 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jacque M.
Jul 21, 2026
•
Hired on Thumbtack
Do not hesitate to hire Cool Time! I reached out through Thumbtack as a new potential customer. Their response time was less that 15 minutes. Next thing I knew, Juan was on his way. He arrived when he said he would, diagnosed the problem and fixed it. He was kind, conscientious and professional. The cost was more than reasonable. True 5 stars!!
Details: Unit won't turn on or off • House • Owner
Central Air Conditioning Repair or Maintenance
Wali a.
Jul 21, 2026
•
Hired on Thumbtack
Alex and Juan were forthright and professional. They delivered great value to my family and I on such a short notice. I will be reaching out to them if I ever need HVAC work done.
Alex was responsive when we needed someone to come in quick to fix our broken AC. He is so nice, professional, and even offered advice on ways to maintain our HVAC without having to bring someone in. He installed our nest and looked through our system to make sure everything looked good. Highly recommend!
Details: Replacement • Central heating or cooling • Condo/Apartment • Homeowner
Thermostat Installation or Repair
Dan A.
Mar 27, 2026
I've worked with Cool Time on a couple of different projects, including a full HVAC replacement, and they have always been nothing but friendly, professional, and willing to work through obstacles together.
They were the only local HVAC company that would even talk to me when I wanted to use my home warranty to help pay for costs, and that alone convinced me that this is a company that genuinely cares and wants to do right by their customer. It's been a pleasure, and I'm sure it will continue to be one.
Thanks guys!
Raj k.
Dec 20, 2025
•
Hired on Thumbtack
I had anissue with my HVAC , they were er able to trubke shoot it over the home
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Details: Furnace • Routine maintenance • Attic • Two-story building • House
Heating System Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Very simple. I charge 95 to come out and that just helps me cover the cost that thumbtack charges every contractor when you are connected with them .
What is your typical process for working with a new customer?
Hire me and I will come out and fix it every time ! I appreciate all my customer who help me provide for my family and 2 small children
What education and/or training do you have that relates to your work?
I’ve been in the industry 12 years and am a licensed contractor . I have had factory training on major brands and have a background in commercial refrigeration.
