FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly rates apply to most services. Some projects may be quoted at fixed-rates.
- What is your typical process for working with a new customer?
We take the time to understand the scope of your work, objective or desired result, and timeline. Some services/projects are hourly based, others are fixed-rates. Rates and payment information are disclosed upfront and agreed to mutually. Some services/projects may require a contract and deposit.
- What advice would you give a customer looking to hire a provider in your area of work?
Identify if you need production help or a provider who can help you develop your project. Knowing the full scope of your project, or what services you may need will help you in communicating and selecting the right provider and avoid risking "assumed" unknowns. Look at portfolio samples and don't be afraid to ask questions.