FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of your home, the type of cleaning needed (standard, deep clean, or move-in/move-out), and any special requests. We provide a free, no-obligation estimate before booking, so there are never any hidden fees. We also offer discounts for recurring service (weekly, bi-weekly, or monthly cleanings).
- What is your typical process for working with a new customer?
We start with a quick conversation or walkthrough to understand your space and cleaning needs. From there, we provide a personalized quote and schedule a convenient time. On the day of service, our trained team arrives on time, uses safe and effective products, and follows a detailed checklist to make sure nothing is missed. After the job, we welcome feedback to make sure you're 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team has hands-on training in professional cleaning techniques, proper use of cleaning products and equipment, and safety protocols. With over 20 years in the industry, our experience comes from real-world, on-the-job expertise across hundreds of homes and properties.