FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. All moves are different but the TXDMV requires that every fee that could ever be charged is in their system. This is hard due to the fact that a person might just need a couch moved upstairs or to a neighbors house. Every type of move that I can imagine will be put into the TXDMV website. No hidden fees at the end, ever! That means no stair fees, no gas fees( unless it was agreed upon before the moving team arrived). And it would have to pretty far away for us to even consider charging for that.
- What is your typical process for working with a new customer?
First is to speak with the client about what they need and expect from their move. Then they will receive the LEGAL DMV contract with the information we have gone over together so they have it in writing that there are no hidden fees that pop up on them. When the moving team arrives they will receive the contract that will state the same exact terms that we have already agreed upon. Please keep in mind that I am always just a call away and that I am always happy to talk to you!
- What education and/or training do you have that relates to your work?
Over 10 years of successful moves with great reviews for our movers. The manager/member is dedicated to providing the very best experience possible for each and every single move.