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She was really helpful through the process listened attentively and shows a lot of interest in the situation . Highly professional and CommunicativeJun 22, 2020VerifiedMaxim Mediation's reply
Thank you for your kind review.
Robyn is and will continue to be a valuable asset for my family. Her hard work and empathy are immediately apparent to anyone.May 1, 2020VerifiedMaxim Mediation's reply
Thank you, Zachary. You made it easy to work with.
She was great very helpful ,without choosing sides. Very pleasant.Aug 22, 2020Verified
I feel she was not impartial, even though she said she will be. We had to look for another mediator.Jul 21, 2020VerifiedMaxim Mediation's reply
Anca, everyone is entitled to their opinion. As discussed in our offline communication, I did not feel like I had the opportunity to speak to both parties equally. As a mediator, it is my responsibility to hear both sides and give everyone an equal opportunity to speak. If I don't allow both parties to have an equal opportunity to speak then mediation can become one sided, which defeats the purpose. As discussed, when you do choose a new mediator I am open to speaking with them if they choose. Best of luck to both of you.
Very efficient and effective thank you for your help.May 26, 2020VerifiedMaxim Mediation's reply
Thank you, Kamille. You all were easy to work with, which makes the process more efficient.
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing starts at $125 an hour per party for up to 4 hours. Discounts are available for teachers, military, and first responders. Do not let the pricing be a deterrent for using Robyn's services. It is best to reach out to her and see if a solution is available. Fees are paid by both parties before the mediation is scheduled.
- What is your typical process for working with a new customer?Robyn will take the time to provide a 45-minute free consultation for both parties. This allows her to get a foundation of the wants, needs, and goals of the parties. Once both parties agree to use Robyn, she will provide the next steps to schedule a time for the mediation.
- What education and/or training do you have that relates to your work?Certified Basic Mediation approved by the State Bar of Texas Certified Family Mediation approved by the State Bar of Texas Passed Texas Exam of Life & Health and Property & Casualty Insurance Passed Texas Exam of Realtors