What education and/or training do you have that relates to your work?
Continued education is involved all in our field , expecially the safety of the enviroment around us.
Even internal cross training within the shop between highly seasoned employees and the other staff
What types of customers have you worked with?
many jobs we do are self pay where the customer has a small damage he dosent want to claim on insurance or wants to just improve the looks or paint of a car. We also do classic and antique cars. Most bodyshops turn away these "non-insured" jobs but we take these jobs in and offer a great affordable price to the customer.
These jobs are followed by insured jobs where we complete them to the before accident state or more.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they have the latest technology in their equipment, an experienced staff, and that their painter and body staff is I-Car certified. Usually they will display those in the front reception area. We offer a positive pressure "Heated " Paint booth for that factory baked on paint. We have 2 computerized paint mixing stations where we can mix exact paint colors and any custom color you can dream up. We are I-Car Certified and have ase certified mechanis on staff.
What questions should customers think through before talking to professionals about their project?
This is a very competitive profession. There are hundreds of bodyshops out there to do work on your car. Some good , some bad, some that only like insurance jobs and wont help you on anything else you may need. We However do insured or non insured . We also do specialty or classic work on vehicles.
Another issue is Insurance companies try to recommend you toward a bodyshop which may be to the insurance companies benefit, not yours, even though you as the insured have the legal right to choose the bodyshop you choose to use. You can bring your vehicle to us and we can handle everything for you and the insurance company. theres no need anymore for collecting 3 estimates like the old days.