FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on time, distance, and vehicle type, with clear minimums to ensure professional service. We focus on reliability, clean vehicles, and experienced drivers rather than being the lowest-price option. Quotes are transparent, and we’re always happy to explain what’s included.
- What is your typical process for working with a new customer?
We start by confirming your date, timing, group size, and itinerary. Once we understand your needs, we provide a clear quote and vehicle recommendation. A deposit secures the reservation, and we stay in touch leading up to the service to ensure everything runs smoothly.
- What education and/or training do you have that relates to your work?
Our drivers are experienced professionals with a strong focus on safety, customer service, and punctuality. We operate fully licensed and insured vehicles and follow best practices for professional group transportation.