TrueNorth Mediation LLC

Clients value that I am results‑focused, thoughtful, and steady under pressure. My goal is not just to resolve a dispute, but to help clients reach solutions that protect relationships, reduce ongoing conflict, and hold up over time. They choose to work with me for my professionalism, integrity, and clarity in communication. I am deeply committed to delivering high‑quality outcomes through a client‑centered approach grounded in respect, impartiality, and thoughtful problem‑solving. My role is to guide individuals and organizations through conflict with skill, care, and a focus on lasting, practical resolution. I am a certified mediator with more than 20 years of experience supporting clients through complex workplace and family disputes. My background includes leading investigations and facilitating high‑stakes conversations within large organizations such as Microsoft and Aramark. This experience allows me to combine empathy with clear analysis and actionable solutions, even in emotionally charged or sensitive matters. As a National Professional Certified Mediator (NCPM) with advanced training from Cornell University, my practice is firmly rooted in employment law, compliance, and organizational dynamics. I am committed to creating respectful, confidential environments where all participants feel heard and where equitable, durable agreements can be developed. My work focuses on strategic conflict management, including workplace mediation involving employee relations, team dynamics, leadership challenges, and organizational change, as well as family mediation related to custody, parenting, and communication. My approach is results‑oriented: I help parties establish clear objectives, communicate constructively, and follow through to ensure agreements are workable and sustainable. I hold a Master of Legal Studies in Employment Law, Policy & Management from Texas A&M University School of Law, a Master of Arts in Human Resources Management from Webster University’s George Herbert Walker School of Business, and a Bachelor of Science in Hospitality Management from Bethune‑Cookman University.