FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer discount rates for the first-responders, veterans and for those in the military. We also offer discounted rates for those who are out of a job, but needs a headshot to build their resume. We do not have readymade "packages", instead we work with you to understand your need and what you can afford.
- What is your typical process for working with a new customer?
We respond quickly as possible, sometimes even in seconds. Once you contact us, we meet in person or connect over Thumtack chat, TXT or phone and take it further.
- What education and/or training do you have that relates to your work?
We are a family based small-business unit. JX Studio is owned by Dr. Thomas, key photographers are John & Liz both Computer and MBA Graduates. All of us chase our passion and love for photography, completed training in professional photography from SMU. We have over 15 years of experience in professional photography. JX Studio train and educate new and aspiring photographers.