FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The DBM Electrical services minimum service fee is $175 plus parts involved in the repair. The minimum service fee includes up to 2 hours of troubleshooting and repair. Every hour there after is $75 per. The typical service call is 2 hours on average.
- What is your typical process for working with a new customer?
Though we will never achieve perfection, we will always strive for excellence. At DBM Electrical Services we strive to maintain a safe, clean, hazard free work environment. We respect the things people work hard for and will treat your home as if it were our own. The first thing we like to establish is trust and being able to explain the job that is taking place so that the customer can have peace of mind. The customer is given 2 options. Option #1: the minimum service fee for a troubleshooting and repair visit or Option2: free on site visit and quote( usually for scheduled projects).
- What education and/or training do you have that relates to your work?
I have 18 years of commercial and residential as well as light industrial electrical experience. Throughout those years I operated well equipped service trucks for big names in the industry and orchestrated crews of electricians on large scale projects, both government and civilian. I went through 4 years of school at the Gulf Coast Independent Electrical Contractors of Houston and graduated in 2005. I obtained my Texas state masters license in 2014 and have been in steady practice ever since.