FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is not only fair but also highly competitive in the market, ensuring you get exceptional quality and value for your investment.
- What is your typical process for working with a new customer?
First step is typically a meet and greet over the phone, followed by scheduling an appointment to see the site of the project and take measurements. From here we want to get to know our customer, their personal taste and vision for the project. From here we typically want to provide them with opinions and insights to help bring the project to life. Lastly we schedule time to shop with our customers to look at the materials first hand. Then Stephen becomes best friends with the homeowners FOREVER (HAHA it's true).
- What education and/or training do you have that relates to your work?
With over 20 plus years of experience in the field, we have gained extensive expertise across a wide range of construction skills, trades and management roles. We are members of the GHBA (Greater Houston Builder's Association) and NAHB (National Association of Home Builders). As members we regularly attend ongoing training classes that they provide. We also attend builder shows to stay up to date with products, materials and applications.