It’s free with no obligation to hire
Hired 36 times
5 years in business
(Pacific Time Zone)
10:00 a.m. to 5:00 p.m.
Mon - Sat
10:00 a.m. to 7:00 p.m.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Photos and Videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
I spilled tea on my laptop and one of my keys was sticking pretty badly, though the rest of the computer was fine. Merriman offered to try and clean it first, rather than immediately order a keyboard replacement, and when disassembling my laptop to access the keyboard proved to be rather complicated, he chose a less invasive approach first (which ended up being successful) rather than diving into my computer. He also let me watch, since I wanted to be able to fix my laptop if (when) I spill tea on my keyboard again. I recognized his competence and confidence, appreciated his non-invasive approach and transparency, and enjoyed talking to him in the process.Aug 26, 2015Verified
He was awesome! He fixed all the problems I was having. I will definitely call him for anything I need computer wise in the future!!Dec 9, 2014Verified
Professional, smart, competent, courteous & honest - got rid of viruses, malware, installed software, packed a ton of services into a very short time. Right at estimate, so no surprises there. I recommend Vincent very highly. He revived one computer from the dead practically, and got another running better than ever. Awesome!Sep 12, 2014Verified
Great guy, with great morals and service. Unfortunately he couldn't fix the problem I had, but he refused to charge his hourly rate after his flat fee because he couldn't repair it, despite the fact that he did spend time on disassembling and reassembling my laptop. Again, good person, very knowledgeable.Aug 23, 2014Verified
I have worked with many IT professionals over the years, and Vincent is the best I have came across.Jul 21, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?$40 upfront for small jobs like virus removal and network assistance (if I am coming out to you), then $40 an hour. For large jobs like bulk hardware repair or extensive data recovery, it is $50 up front and $50 an hour. Though most jobs I have received on thumbtack have been same day resolution and one to two hours to complete.
- What education and/or training do you have that relates to your work?I have attended Computer Science classes at Austin Community College and Texas State University. I enjoy what I do and love advancing my technical knowledge on my own through my side projects as well as my work.
- How did you get started doing this type of work?I have loved computers since I first got one at age 5. Over the years I have built my own computers and solved my own computer problems through trial, error and research; gradually begining to offer help to others as I became more confident. I enjoy technology and even some of the frustrating problems that come with it, so it's a great line of work for me overall.